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Guest Information

Terms & Conditions

These terms provide a clear framework for direct reservations and use of the Alpha Suites website. Final operational policies may vary by rate plan, season and booking channel.

Reservations

Reservations are subject to availability and become confirmed when the hotel issues a booking reference or an authorised booking channel confirms the reservation. Guests must provide accurate contact and stay information.

Rates, Taxes & Payment

Displayed rates may be subject to applicable taxes and inclusions specified during booking. Payment requirements can vary by rate plan. Where online payment is unavailable, the hotel may provide pay-at-hotel or other approved payment options.

Check-in, Identification & Guest Conduct

Guests may be required to present valid identification and comply with applicable hotel policies and local law. Early check-in, late check-out, additional guests and extra beds remain subject to availability and may involve additional charges.

Cancellation & Modification

Cancellation and modification conditions depend on the selected rate plan, booking date and season. The applicable conditions should be reviewed at the time of booking or confirmed with the reservations team.

Website Use

Website content is provided for information and booking support. Alpha Suites may update rooms, services, offers, policies and availability as operations evolve.