This policy explains the types of information Alpha Suites may collect through its website and direct guest-service systems and how that information is used.
Information may include names, contact details, reservation dates, room preferences, company details, payment references, service requests and other information voluntarily provided by guests.
Information may be used to process bookings, communicate about stays, provide guest services, handle corporate accounts, improve operations, prevent fraud, comply with legal requirements and, where permitted, communicate relevant offers.
Payment gateways, channel managers, property-management systems, messaging providers and other authorised technology partners may process information necessary to provide their services. Their own privacy terms may also apply.
Reasonable administrative and technical measures are used to protect guest information. Access should be limited to personnel and systems that require it for legitimate operational purposes.
Guests may contact Alpha Suites regarding corrections, communication preferences and privacy questions using the contact details published on this website.